I'll add that these reels are 5 or 6 years old and have done well by me. I should expect to have to do some repair at some point. My beef is more with their repair service then the reels themselves.
Their older stuff was fine but ever since the green series their mid range just isnt up to par. Abu's price point blows them away in my opinion now.
Bucko's in Fall River is an authorized repair shop. I had a bad experience with them a few years ago and won't go back or do I recommend them